Built for the math of construction.
Every vertical has its own revenue model, its own choke points, its own seasonality. We don’t run one generic playbook across all five — we run five separate playbooks, each built around the specific math of how that industry actually sells and delivers work.
We turned down four other industries
to be better at this one.
Generic BPOs and call centers serve construction the same way they serve dental practices, insurance agencies, and SaaS companies — with the same script, the same agent training, the same metrics. That works for $80 dental cleanings. It does not work for $22,000 HVAC installs or $120,000 pool builds.
Construction sales has its own physics. Storm seasons. Insurance pipelines. Decision-maker pairs that need both spouses in the room. Six-month consideration cycles for high-ticket outdoor builds. Replace-vs-repair conversion windows that close in 72 hours after a service call. None of this is in a generic playbook.
Every agent we hire goes through 80 hours of construction-specific training before they touch your phone. Every playbook is built around vertical-specific math, not channel-agnostic “best practices.” That’s the only way the unit economics work.
- ✓Construction-only training80 hours of vertical-specific onboarding before any agent touches a client line.
- ✓CRM-native integrationsServiceTitan, AccuLynx, JobNimbus, Buildertrend, Procore, JobTread, Housecall Pro.
- ✓Insurance + claims literacyAdjuster meetings, supplements, scope revisions — our agents speak the language.
- ✓Storm & seasonal surge opsPre-staged capacity for hail events, heat waves, freeze emergencies, hurricane recovery.
Pick your vertical.
See exactly where you’re leaking.
Or run the diagnostic calculator on the homepage — it’ll model your specific lead volume, close rate, and project value against APEX baselines for your industry.